AECOM Benefits Service Centre
The AECOM Benefits Service Centre, administered by SEB, is your primary point of contact for benefits enrolment, changes and inquiries.
Phone:
833.411.5520
Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.
Website:
Go through Microsoft Authenticator (if you already have an AECOM Benefits Service Centre account).
Or visit AECOMBenefitsOnline.com and log in with your Access ID (Workday ID) and password.
Global Excel Management (GEM)
Global Excel Management (GEM) is Sun Life’s out of province/country emergency benefit provider.
Phone:
In the USA and Canada, call: 1-800-511-4610
From anywhere else: 1-519-514-0351
GuidanceResources Employee Assistance Program (EAP)
Confidential workplace benefit that provides support when dealing with personal or work-related challenges. Services include counseling, mental health resources, financial and legal advice, and work-life balance assistance.
Phone:
800.497.9096 (English) or 877.616.0509 (French)
24 hours a day, 7 days
Website:
Log in through:
(Company ID: AECOM, Select Canada flag)
App: GuidanceNow
Lumino Health Virtual Care from Sun Life
Telehealth services offered through Sun Life Financial
Phone:
Sun Life Customer Care Centre
1-800-361-6212
Monday to Friday, 8 a.m. to 8 p.m. ET
Email:
Contact Dialogue by emailing sunlife-support@dialogue.co Monday to Friday 8 a.m. to 6 p.m. ET.
App: Lumino Health Virtual Care
Marsh Canada
Contact Marsh Canada to review your home and auto insurance with a Marsh broker
Phone: 1-877-476-6727
Merrill, a Bank of America Company
Contact Merrill for any questions or assistance regarding the Employee Stock Purchase Plan (ESPP).
Phone: 877.637.4226
App: Benefits OnLine
Our ESPP partner is Merrill, a Bank of America Company.
Petsecure (with Marsh Canada)
Sun Life Financial
Sun Life Financial is the insurer for health and dental benefits claims.
Phone:
Sun Life Customer Care Centre
866.896.6976
(Monday to Friday, 8 a.m. to 8 p.m., Eastern Time)
App: my Sun Life Canada
Set up the app using your online account credentials.