{"id":602,"date":"2026-02-04T13:10:31","date_gmt":"2026-02-04T13:10:31","guid":{"rendered":"https:\/\/dev-benefits2024.pantheonsite.io\/fr-ca\/?page_id=602"},"modified":"2026-02-19T22:30:26","modified_gmt":"2026-02-19T22:30:26","slug":"service-de-telesante-soins-virtuels-lumino-sante","status":"publish","type":"page","link":"https:\/\/benefits.aecom.com\/fr-ca\/all-benefits\/service-de-telesante-soins-virtuels-lumino-sante\/","title":{"rendered":"Service de t\u00e9l\u00e9sant\u00e9\u00a0(Soins virtuels\u00a0Lumino\u00a0Sant\u00e9)\u00a0"},"content":{"rendered":"\n<div class=\"wp-block-columns sticky-sidebar-container is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.667%\">\n<p>Les employ\u00e9s d\u2019AECOM (et leurs personnes \u00e0 charge) inscrits au r\u00e9gime de soins de sant\u00e9 de la Sun Life ont automatiquement acc\u00e8s au service de t\u00e9l\u00e9sant\u00e9 offert par Soins virtuels&nbsp;Lumino&nbsp;Sant\u00e9.&nbsp;<\/p>\n\n\n\n<p>Ce service vous permet de consulter des professionnels de la sant\u00e9 \u00e0 l\u2019aide d\u2019une application Web ou mobile.&nbsp;<\/p>\n\n\n\n<p>Gr\u00e2ce au service de t\u00e9l\u00e9sant\u00e9, vous pouvez :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Discuter avec une infirmi\u00e8re ou un m\u00e9decin par vid\u00e9oconf\u00e9rence prot\u00e9g\u00e9e, sans frais.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Renouveler des m\u00e9dicaments d\u2019ordonnance.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Poser des questions li\u00e9es \u00e0 la sant\u00e9 de vos enfants.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Communiquer avec des sp\u00e9cialistes de la sant\u00e9 mentale.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Consulter d\u2019autres professionnels de la sant\u00e9 (p. ex. des nutritionnistes et des psychologues), moyennant des frais (les frais seront indiqu\u00e9s \u00e0 l\u2019avance et pourront \u00eatre pay\u00e9s sur l\u2019application).&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Vous pouvez profiter du service de t\u00e9l\u00e9sant\u00e9 en tout temps, mais certains services ne sont pas offerts en dehors des heures normales de travail (p. ex. vous ne pouvez pas faire renouveler une ordonnance \u00e0 2 h du matin).&nbsp;<\/p>\n\n\n\n<p>Voici les heures d\u2019ouverture normales de la clinique&nbsp;Soinsvirtuels&nbsp;Lumino&nbsp;Sant\u00e9 (heure locale de tous les fuseaux horaires canadiens) :&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Du lundi au vendredi, de 8 h \u00e0 20 h&nbsp;<\/li>\n\n\n\n<li class=\"  \">Le samedi et le dimanche, de 10 h \u00e0 16 h&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-earth-green-background-color has-background wp-element-button\" href=\"https:\/\/luminovc.dialogue.co\/?lng=fr\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Creez votre compte ou connexion<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column sticky-sidebar is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<section class=\"wp-block-cover quick-links\" style=\"padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-midnight-teal-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-e158748c wp-block-cover-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\"><strong>Liens connexes<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \"><a href=\"https:\/\/www.sunlife.ca\/fr\/campaign\/lumino-health-virtual-care\/\" target=\"_blank\" rel=\"noreferrer noopener\">Telehealth&nbsp;<\/a><\/li>\n<\/ul>\n<\/div><\/section>\n\n\n\n<div class=\"wp-block-cover is-light resources-sidebar has-vendor-data vendor-group-vendor_contact\" style=\"padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-stone-gray-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-3dcc9c70 wp-block-cover-is-layout-constrained\"><style>\n\t\t.vendor-directory-fields {\n\t\t\tmargin-bottom: 20px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-name {\n\t\t\tmargin: 0 0 12px 0;\n\t\t\tfont-size: 1.5em;\n\t\t\tfont-weight: 600;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-description {\n\t\t\tmargin: 0 0 20px 0;\n\t\t\tfont-size: 1em;\n\t\t\tline-height: 1.6;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-links {\n\t\t\tdisplay: flex;\n\t\t\tgap: 20px;\n\t\t\tflex-wrap: wrap;\n\t\t\talign-items: stretch;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-link-column {\n\t\t\tflex: 1;\n\t\t\tmin-width: 140px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-links {\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-link-column {\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-badge {\n\t\t\tmargin: 0 !important;\n\t\t\tpadding: 0;\n\t\t\tdisplay: block;\n\t\t\twidth: 100%;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-badge a,\n\t\t.vendor-directory-fields .vendor-app-badge-link {\n\t\t\tdisplay: block;\n\t\t\twidth: 100%;\n\t\t\tmargin: 0;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-badge img,\n\t\t.vendor-directory-fields .vendor-app-badge-image {\n\t\t\twidth: 100% !important;\n\t\t\tmax-width: 100% !important;\n\t\t\theight: auto !important;\n\t\t\tdisplay: block;\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields figure.vendor-app-badge {\n\t\t\twidth: 100%;\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field-label {\n\t\t\tmargin: 0 0 8px 0;\n\t\t\tfont-size: 1.25em;\n\t\t\tfont-weight: 600;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field {\n\t\t\tmargin-bottom: 12px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field strong {\n\t\t\tdisplay: block;\n\t\t\tmargin-bottom: 4px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field-content {\n\t\t\tline-height: 1.5;\n\t\t}\n\t<\/style><div class=\"vendor-directory-fields\" data-vendor-id=\"495\" data-field-group=\"vendor_contact\"><div class=\"vendor-contact-content\"><div class=\"vendor-contact-fields\"><div class=\"vendor-contact-field vendor-contact-field--vendor_contact_info\"><h3 class=\"vendor-contact-field-label\">Contact<\/h3><div class=\"vendor-contact-field-content\"><p><span data-contrast=\"auto\">Soins virtuels offerts par la Sun Life<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><strong>T\u00e9l\u00e9phone:<\/strong> Centre de service \u00e0 la client\u00e8le de la Sun Life<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">1-866-896-6976<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">(Lundi au vendredi, de 8 h \u00e0 20 h, heure de l\u2019Est)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:0,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Courriel: <\/span><\/b><span data-contrast=\"auto\">Envoyez un courriel \u00e0<\/span><b><span data-contrast=\"auto\">\u00a0<\/span><\/b><a href=\"mailto:sunlife-support@dialogue.co\"><span data-contrast=\"none\">sunlife-support@dialogue.co<\/span><\/a><span data-contrast=\"auto\">\u00a0du lundi au vendredi, de 8 h \u00e0\u00a018\u00a0h, heure de l\u2019Est)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><a href=\"http:\/\/masunlife.ca\/aecom\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"auto\"><strong>Site Web<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light resources-sidebar has-vendor-data vendor-group-vendor_app\" style=\"padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\" style=\"background-color:#e3e3e3\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-3dcc9c70 wp-block-cover-is-layout-constrained\"><div class=\"vendor-directory-fields\" data-vendor-id=\"495\" data-field-group=\"vendor_app\"><h3 class=\"wp-block-heading vendor-app-name\">Soins virtuels Lumino Sant\u00e9 avec la Sun Life <\/h3><div class=\"wp-block-columns vendor-app-links\"><div class=\"wp-block-column vendor-app-link-column\"><figure class=\"wp-block-image vendor-app-badge vendor-app-badge--appstore\"><a href=\"https:\/\/apps.apple.com\/ca\/app\/soins-virtuels-lumino-sant%C3%A9\/id1487541986?l=fr-CA\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"vendor-app-badge-link\"><img decoding=\"async\" src=\"https:\/\/benefits.aecom.com\/fr-ca\/wp-content\/uploads\/sites\/4\/2024\/08\/Download_on_the_App_Store_Badge-copy.webp\" alt=\"Download on the App Store\" class=\"vendor-app-badge-image\" \/><\/a><\/figure><\/div><div class=\"wp-block-column vendor-app-link-column\"><figure class=\"wp-block-image vendor-app-badge vendor-app-badge--googleplay\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=co.dialogue.patient.sunlife&#038;hl=fr&#038;gl=US\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"vendor-app-badge-link\"><img decoding=\"async\" src=\"https:\/\/benefits.aecom.com\/fr-ca\/wp-content\/uploads\/sites\/4\/2024\/08\/Get_it_on_Google_Play-copy.webp\" alt=\"Get it on Google Play\" class=\"vendor-app-badge-image\" \/><\/a><\/figure><\/div><\/div><\/div>\n<p><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Les employ\u00e9s d\u2019AECOM (et leurs personnes \u00e0 charge) inscrits au r\u00e9gime de soins de sant\u00e9 de la Sun Life ont automatiquement acc\u00e8s au service de t\u00e9l\u00e9sant\u00e9 offert par Soins virtuels&nbsp;Lumino&nbsp;Sant\u00e9.&nbsp; Ce service vous permet de consulter des professionnels de la sant\u00e9 \u00e0 l\u2019aide d\u2019une application Web ou mobile.&nbsp; Gr\u00e2ce au service de t\u00e9l\u00e9sant\u00e9, vous pouvez [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":17,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-blank-container.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-602","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/pages\/602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/comments?post=602"}],"version-history":[{"count":8,"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/pages\/602\/revisions"}],"predecessor-version":[{"id":1183,"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/pages\/602\/revisions\/1183"}],"up":[{"embeddable":true,"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/pages\/17"}],"wp:attachment":[{"href":"https:\/\/benefits.aecom.com\/fr-ca\/wp-json\/wp\/v2\/media?parent=602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}