{"id":1036,"date":"2025-12-19T14:24:25","date_gmt":"2025-12-19T14:24:25","guid":{"rendered":"https:\/\/dev-benefits2024.pantheonsite.io\/us\/?page_id=1036"},"modified":"2026-02-18T17:39:40","modified_gmt":"2026-02-18T17:39:40","slug":"death-of-a-loved-one","status":"publish","type":"page","link":"https:\/\/benefits.aecom.com\/us\/death-of-a-loved-one\/","title":{"rendered":"Death of a Loved One"},"content":{"rendered":"\n<div class=\"wp-block-columns sticky-sidebar-container is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.667%\">\n<p>Losing a loved one can be an overwhelming experience. During this time, AECOM offers resources to help support you emotionally and guide you through&nbsp;next&nbsp;steps related to your benefits.&nbsp;&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\" \/>\n\n\n\n<h3 class=\"wp-block-heading mb-3\"><strong>Getting help with benefits and life insurance<\/strong>&nbsp;<\/h3>\n\n\n\n<p>You can contact the&nbsp;<strong>AECOM Benefits Service Center<\/strong>&nbsp;for&nbsp;assistance&nbsp;with updating your benefits and&nbsp;initiating&nbsp;a life insurance claim with The Hartford:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \"><strong>844.779.9567<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \"><strong>+1 312.843.5091<\/strong>&nbsp;(outside the U.S.)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>If you prefer to file a life insurance claim directly with&nbsp;<strong>The Hartford<\/strong>, call&nbsp;<strong>866.262.7316<\/strong>. You will be asked to provide the following information:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Company name:&nbsp;<strong>AECOM<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Policy number:&nbsp;<strong>402877<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Name of the deceased&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Date of death&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Social Security number of the insured person&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Nature or cause of death&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Your relationship to the deceased&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>If you are an employee, you may also contact your&nbsp;<strong>local Human Resources representative<\/strong>&nbsp;for support and guidance.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Additional&nbsp;steps to consider:&nbsp;<\/strong>Review and update your&nbsp;<strong>beneficiary information<\/strong>, if needed.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\" \/>\n\n\n\n<h3 class=\"wp-block-heading mb-3\"><strong>Emotional and wellbeing support<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Free, confidential grief counseling and&nbsp;additional&nbsp;wellbeing resources are available through the&nbsp;<a href=\"https:\/\/benefits.aecom.com\/employee-assistance-program-eap-and-koa-care-360\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GuidanceResources&nbsp;Employee Assistance<\/strong> <strong>Program (EAP)<\/strong><\/a>. Support is available to help you navigate emotional, physical and financial challenges during this time.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sticky-sidebar is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-earth-green-background-color has-background wp-element-button\" href=\"https:\/\/www.myaecombenefits.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Review Your Benefit Selection<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-cover quick-links\" style=\"padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-midnight-teal-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-e158748c wp-block-cover-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\">Related Links<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \"><a href=\"https:\/\/benefits.aecom.com\/us\/life-insurance-and-accidental-death-dismemberment-add\/\" data-type=\"page\" data-id=\"19\" target=\"_blank\" rel=\"noreferrer noopener\">Life Insurance and AD&amp;D<\/a><\/li>\n\n\n\n<li class=\"  \"><a href=\"https:\/\/benefits.aecom.com\/wp-content\/uploads\/documents\/US\/death_of_a_loved_one\/hartford_additional_services_overview.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Funeral Planning, Bereavement, Will Prep\u202f\u00a0<\/a><\/li>\n\n\n\n<li class=\"  \"><a href=\"https:\/\/benefits.aecom.com\/wp-content\/uploads\/documents\/US\/death_of_a_loved_one\/empathy_overview_flyer_beneficiary.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Life Insurance Empathy Support<\/a><\/li>\n<\/ul>\n<\/div><\/section>\n\n\n\n<div class=\"wp-block-cover is-light resources-sidebar has-vendor-data vendor-group-vendor_contact\" style=\"padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-stone-gray-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-3dcc9c70 wp-block-cover-is-layout-constrained\"><style>\n\t\t.vendor-directory-fields {\n\t\t\tmargin-bottom: 20px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-name {\n\t\t\tmargin: 0 0 12px 0;\n\t\t\tfont-size: 1.5em;\n\t\t\tfont-weight: 600;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-description {\n\t\t\tmargin: 0 0 20px 0;\n\t\t\tfont-size: 1em;\n\t\t\tline-height: 1.6;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-links {\n\t\t\tdisplay: flex;\n\t\t\tgap: 20px;\n\t\t\tflex-wrap: wrap;\n\t\t\talign-items: stretch;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-link-column {\n\t\t\tflex: 1;\n\t\t\tmin-width: 140px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-links {\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-link-column {\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-badge {\n\t\t\tmargin: 0 !important;\n\t\t\tpadding: 0;\n\t\t\tdisplay: block;\n\t\t\twidth: 100%;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-badge a,\n\t\t.vendor-directory-fields .vendor-app-badge-link {\n\t\t\tdisplay: block;\n\t\t\twidth: 100%;\n\t\t\tmargin: 0;\n\t\t}\n\t\t.vendor-directory-fields .vendor-app-badge img,\n\t\t.vendor-directory-fields .vendor-app-badge-image {\n\t\t\twidth: 100% !important;\n\t\t\tmax-width: 100% !important;\n\t\t\theight: auto !important;\n\t\t\tdisplay: block;\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields figure.vendor-app-badge {\n\t\t\twidth: 100%;\n\t\t\tmargin: 0 !important;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field-label {\n\t\t\tmargin: 0 0 8px 0;\n\t\t\tfont-size: 1.25em;\n\t\t\tfont-weight: 600;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field {\n\t\t\tmargin-bottom: 12px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field strong {\n\t\t\tdisplay: block;\n\t\t\tmargin-bottom: 4px;\n\t\t}\n\t\t.vendor-directory-fields .vendor-contact-field-content {\n\t\t\tline-height: 1.5;\n\t\t}\n\t<\/style><div class=\"vendor-directory-fields\" data-vendor-id=\"477\" data-field-group=\"vendor_contact\"><div class=\"vendor-contact-content\"><div class=\"vendor-contact-fields\"><div class=\"vendor-contact-field vendor-contact-field--vendor_contact_info\"><h3 class=\"vendor-contact-field-label\">Contact<\/h3><div class=\"vendor-contact-field-content\"><p><b><span data-contrast=\"auto\">AECOM Benefits Service Center<\/span><\/b><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">844.779.9567 (U.S.)\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u202f+1 312.843.5091 (outside the U.S)\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/myaecombenefits.com\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Website<\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<p><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light resources-sidebar has-vendor-data vendor-group-vendor_app\" style=\"padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\" style=\"background-color:#e3e3e3\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-3dcc9c70 wp-block-cover-is-layout-constrained\"><div class=\"vendor-directory-fields\" data-vendor-id=\"615\" data-field-group=\"vendor_app\"><h3 class=\"wp-block-heading vendor-app-name\">Alight  <\/h3><div class=\"vendor-app-description\"><p><span class=\"TextRun SCXW17752620 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW17752620 BCX0\">Enter AECOM as your employer.\u00a0<\/span><span class=\"NormalTextRun SCXW17752620 BCX0\">You\u2019ll<\/span><span class=\"NormalTextRun SCXW17752620 BCX0\">\u00a0need your Alight personalized benefits account user ID and password. If you\u00a0<\/span><span class=\"NormalTextRun SCXW17752620 BCX0\">don\u2019t<\/span><span class=\"NormalTextRun SCXW17752620 BCX0\">\u00a0have an account, register with the last four digits of your Social Security number, your phone\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW17752620 BCX0\">number<\/span><span class=\"NormalTextRun SCXW17752620 BCX0\">\u00a0and your ZIP code.<\/span><\/span><span class=\"EOP SCXW17752620 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div><div class=\"wp-block-columns vendor-app-links\"><div class=\"wp-block-column vendor-app-link-column\"><figure class=\"wp-block-image vendor-app-badge vendor-app-badge--appstore\"><a href=\"https:\/\/apps.apple.com\/us\/app\/alight-mobile\/id1534367732\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"vendor-app-badge-link\"><img decoding=\"async\" src=\"https:\/\/benefits.aecom.com\/us\/wp-content\/uploads\/2024\/08\/Download_on_the_App_Store_Badge-copy.webp\" alt=\"Download on the App Store\" class=\"vendor-app-badge-image\" \/><\/a><\/figure><\/div><div class=\"wp-block-column vendor-app-link-column\"><figure class=\"wp-block-image vendor-app-badge vendor-app-badge--googleplay\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.alightsolutions.benefitscenter\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"vendor-app-badge-link\"><img decoding=\"async\" src=\"https:\/\/benefits.aecom.com\/us\/wp-content\/uploads\/2024\/08\/Get_it_on_Google_Play-copy.webp\" alt=\"Get it on Google Play\" class=\"vendor-app-badge-image\" \/><\/a><\/figure><\/div><\/div><\/div>\n<p><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Losing a loved one can be an overwhelming experience. During this time, AECOM offers resources to help support you emotionally and guide you through&nbsp;next&nbsp;steps related to your benefits.&nbsp;&nbsp; Getting help with benefits and life insurance&nbsp; You can contact the&nbsp;AECOM Benefits Service Center&nbsp;for&nbsp;assistance&nbsp;with updating your benefits and&nbsp;initiating&nbsp;a life insurance claim with The Hartford:&nbsp; If you prefer [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-blank-container.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1036","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages\/1036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/comments?post=1036"}],"version-history":[{"count":16,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages\/1036\/revisions"}],"predecessor-version":[{"id":2348,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages\/1036\/revisions\/2348"}],"wp:attachment":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/media?parent=1036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}