{"id":1198,"date":"2026-01-12T14:13:06","date_gmt":"2026-01-12T14:13:06","guid":{"rendered":"https:\/\/dev-benefits2024.pantheonsite.io\/us\/?page_id=1198"},"modified":"2026-02-12T22:12:34","modified_gmt":"2026-02-12T22:12:34","slug":"leave-of-absence-and-benefits-direct-bill-faq","status":"publish","type":"page","link":"https:\/\/benefits.aecom.com\/us\/leave-of-absence-and-benefits-direct-bill-faq\/","title":{"rendered":"Leave of Absence and Benefits\u00a0Direct Bill\u00a0FAQ"},"content":{"rendered":"\n<div class=\"wp-block-columns sticky-sidebar-container is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.667%\">\n<p>While you are on a continuous leave of absence, you will receive a bill for your premium contributions directly from the AECOM Benefits Service Center.&nbsp;Review the FAQs below to learn more about what to expect.<\/p>\n\n\n<div class=\"wp-block-aecom-blocks-aecom-accordion\">\n\t<div class=\"accordion\" id=\"accordion-1765443623834-82ti3nzby\">\n\t\t\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1765443623871-56o1eif70\" aria-expanded=\"false\" aria-controls=\"accordion-1765443623871-56o1eif70\">\n        Does this apply to my leave of absence?\u00a0      <\/button>\n    <\/h2>\n    <div id=\"accordion-1765443623871-56o1eif70\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>If you take the following types of leave, you will receive&nbsp;a&nbsp;bill from the AECOM Benefits Service Center:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Continuous FMLA (medical leave, leave to care for others)&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Continuous Statutory Leave&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Continuous Reasonable Accommodation Leave&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Pregnancy Leave&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Personal Leave&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Military Leave over 10 days&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>If you take the following types of leave, your regular paycheck contributions will continue:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Intermittent FMLA&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Intermittent Statutory Leave&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Stand-alone Parental Leave (not&nbsp;adjacent to&nbsp;a Pregnancy Leave)&nbsp;<\/li>\n\n\n\n<li class=\"  \">Military Leaves of 10 days or less<\/li>\n<\/ul>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1765443623875-b4s9w3u6n\" aria-expanded=\"false\" aria-controls=\"accordion-1765443623875-b4s9w3u6n\">\n        Why am I\u00a0being billed?\u00a0\u200b      <\/button>\n    <\/h2>\n    <div id=\"accordion-1765443623875-b4s9w3u6n\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>Direct bill allows you to continue your eligible benefits by paying your premiums directly to the AECOM Benefits Service Center.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Benefit contributions are not deducted from any&nbsp;short-term&nbsp;disability or&nbsp;long-term&nbsp;disability payments.&nbsp;<\/li>\n\n\n\n<li class=\"  \">Benefit contributions are also not deducted from Paid Pregnancy Leave payments.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1765443684729-pfowfi7wl\" aria-expanded=\"false\" aria-controls=\"accordion-1765443684729-pfowfi7wl\">\n        How will I receive a bill?\u00a0<strong>\u00a0<\/strong>\u200b      <\/button>\n    <\/h2>\n    <div id=\"accordion-1765443684729-pfowfi7wl\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>When the AECOM Benefits Service Center receives your leave&nbsp;status,&nbsp;applicable premiums automatically switch to direct billing. The bill will be mailed to your preferred mailing address on file with the AECOM Benefits Service Center.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Once your bill generates, you may also view and pay your bill online at&nbsp;<a href=\"https:\/\/myAECOMbenefits.com\" target=\"_blank\" rel=\"noreferrer noopener\">myaecombenefits.com<\/a>.&nbsp;&nbsp;<\/p>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768226667223-5f0az1mik\" aria-expanded=\"false\" aria-controls=\"accordion-1768226667223-5f0az1mik\">\n        When will I receive a bill?<strong>\u00a0<\/strong>      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768226667223-5f0az1mik\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>You\u2019ll&nbsp;receive your first invoice about two weeks from when your leave start date is entered into Workday by AECOM. The invoicing will continue for the entire duration of your leave.&nbsp;<\/p>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768226702011-fa4hl500s\" aria-expanded=\"false\" aria-controls=\"accordion-1768226702011-fa4hl500s\">\n        How is my billing amount determined?\u00a0      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768226702011-fa4hl500s\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>You will receive a bill only for the employee contribution amounts.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The bill is invoiced&nbsp;on a monthly basis. The first invoice typically includes any amount due plus the upcoming month.&nbsp;<\/p>\n\n\n\n<p>Bills are created on the 10<sup>th<\/sup>&nbsp;of each month. Your amount is&nbsp;determined&nbsp;at that time. Any changes after that date will be reflected on your next bill.&nbsp;&nbsp;<\/p>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768226819265-igbg5fyyn\" aria-expanded=\"false\" aria-controls=\"accordion-1768226819265-igbg5fyyn\">\n        What if I have a question about my bill?<em>\u00a0<\/em>      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768226819265-igbg5fyyn\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>Contact the AECOM Benefits Service Center at 844-779-9567, Monday through Friday (8 a.m. \u2013 8 p.m. Central Time) or log into <a href=\"https:\/\/myAECOMbenefits.com\" target=\"_blank\" rel=\"noreferrer noopener\">myaecombenefits.com<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p>They&nbsp;won\u2019t&nbsp;be able to answer any questions about your invoice until the first invoice is generated.&nbsp;<\/p>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768226923194-h3umhm3hd\" aria-expanded=\"false\" aria-controls=\"accordion-1768226923194-h3umhm3hd\">\n        How do I make a payment?<em>\u00a0<\/em>      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768226923194-h3umhm3hd\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>You may set up Automatic Payments after logging into&nbsp;<a href=\"https:\/\/myAECOMbenefits.com\" target=\"_blank\" rel=\"noreferrer noopener\">myaecombenefits.com<\/a>.<\/p>\n\n\n\n<p class=\"  \">You may pay by credit card by calling the AECOM Benefits Service Center at 844-779-9567, Monday through Friday (8 a.m. \u2013 8 p.m. Central Time).<\/p>\n\n\n\n<p class=\"  \">You may pay the invoice by mail.<\/p>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768226953307-c2quo9pwn\" aria-expanded=\"false\" aria-controls=\"accordion-1768226953307-c2quo9pwn\">\n        When is my payment due?<em>\u00a0<\/em>      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768226953307-c2quo9pwn\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>Payment must be received by the 1<sup>st<\/sup>&nbsp;of the month. If your payment is late, your next bill may show a delinquency.&nbsp;&nbsp;<\/p>\n\n\n\n<p>To make sure your payment is credited on time:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Choose an automatic payment method.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">If using a bill payment service, include the 9-digit account number from the bill.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Include the perforated bottom&nbsp;portion&nbsp;of the bill with your payment.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Send the payment in the envelope&nbsp;that\u2019s&nbsp;included&nbsp;with&nbsp;your bill.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Allow time for postal delivery if sending payment by mail.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768226988039-k8a4g0ekz\" aria-expanded=\"false\" aria-controls=\"accordion-1768226988039-k8a4g0ekz\">\n        What if I\u00a0don\u2019t\u00a0pay my bill?<em>\u00a0<\/em>      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768226988039-k8a4g0ekz\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<p>If you do not pay your benefit contributions via direct bill, your coverage will be dropped due to nonpayment.&nbsp;<\/p>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768227096875-l2slr1j9f\" aria-expanded=\"false\" aria-controls=\"accordion-1768227096875-l2slr1j9f\">\n        What is excluded from\u00a0benefits\u00a0billing?<em>\u00a0<\/em>\u00a0      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768227096875-l2slr1j9f\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<ul class=\"wp-block-list\">\n<li class=\"  \"><strong>HSA<\/strong> and&nbsp;<strong>401(k) contributions<\/strong>&nbsp;do not continue while on leave. Your contributions will adjust to meet your annual goal settings when you return to active work. You may adjust your HSA and 401(k) annual goal settings after you return to work.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">You are not eligible for&nbsp;<strong>Dependent&nbsp;Care FSA&nbsp;<\/strong>while on leave. You have up to 90 days after the calendar year end to&nbsp;submit&nbsp;a claim for reimbursement of eligible expenses incurred while actively working.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \">You are not eligible for&nbsp;<strong>commuter benefits<\/strong>&nbsp;while on leave. You have 30 days after the end of each month to&nbsp;submit&nbsp;commuter benefit expenses incurred while actively working during that month.&nbsp;<\/li>\n<\/ul>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"accordion-item wp-block-aecom-blocks-aecom-accordion-item\">\n    <h2 class=\"accordion-header\">\n      <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1768227127534-qmjahokxd\" aria-expanded=\"false\" aria-controls=\"accordion-1768227127534-qmjahokxd\">\n        What happens when I return to work?<em>\u00a0<\/em>      <\/button>\n    <\/h2>\n    <div id=\"accordion-1768227127534-qmjahokxd\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1765443623834-82ti3nzby\">\n      <div class=\"accordion-body\">\n        \n\n<ul class=\"wp-block-list\">\n<li class=\"  \">Your benefits will be deducted from your earnings via paycheck contributions. This applies to your benefit contributions\u00a0during\u00a0the pay\u00a0period following\u00a0your return date.\u00a0\u00a0\u00a0<\/li>\n\n\n\n<li class=\"  \">If you have any amount due via direct bill, you still need to make this monthly\u00a0payment,\u00a0or your benefits will be dropped.\u00a0 <\/li>\n\n\n\n<li class=\"  \">Any direct bill refunds due after you return to work will be processed by the AECOM Benefit Service Center in about 7 business days.<\/li>\n\n\n\n<li class=\"  \">To participate in Commuter Benefits or contribute to a Dependent Care FSA, you must reenroll after returning to work.<\/li>\n\n\n\n<li class=\"  \">You have <strong>31 days<\/strong> to reenroll in a <strong>Dependent Care FSA<\/strong>.<\/li>\n<\/ul>\n\n      <\/div>\n    <\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column sticky-sidebar is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100\"><a class=\"wp-block-button__link has-earth-green-background-color has-background wp-element-button\" href=\"https:\/\/leplb0320.upoint.alight.com\/web\/aecom\/login?forkPage=false\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Review Your Benefit Selection<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-cover quick-links\" style=\"padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-midnight-teal-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-e158748c wp-block-cover-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-left\" style=\"font-size:24px\">Related Links<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"  \"><a href=\"https:\/\/benefits.aecom.com\/us\/leaves-of-absence-and-disability\/\" data-type=\"page\" data-id=\"763\" target=\"_blank\" rel=\"noreferrer noopener\">Leave of&nbsp;Absence<\/a><\/li>\n<\/ul>\n<\/div><\/section>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>While you are on a continuous leave of absence, you will receive a bill for your premium contributions directly from the AECOM Benefits Service Center.&nbsp;Review the FAQs below to learn more about what to expect.<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-blank-container.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1198","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages\/1198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/comments?post=1198"}],"version-history":[{"count":15,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages\/1198\/revisions"}],"predecessor-version":[{"id":2282,"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/pages\/1198\/revisions\/2282"}],"wp:attachment":[{"href":"https:\/\/benefits.aecom.com\/us\/wp-json\/wp\/v2\/media?parent=1198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}