AECOM Benefits Service Center
844.779.9567 (U.S.)
+1 312.843.5091 (outside the U.S)
Log in to review your benefit selections:
App: Alight
Enter AECOM as your employer. You’ll need your Alight personalized benefits account user ID and password. If you don’t have an account, register with the last four digits of your Social Security number, your phone number and your ZIP code.
Allstate Identity Protection
800.789.2720
App: Allstate Identity Protection
You’ll need to register for an account through Allstate Identity Theft Protection.
Bank of America Merrill (HSA/FSA)
App: MyHealth BofA App
You’ll need your Bank of America Merrill account user ID and password. If you don’t have an account, register with your Social Security/account number.
Benefits OnLine by Merrill (ESPP)
App: Benefits OnLine by Merrill
You’ll need your account user ID and password. If you don’t have an account, register with your Workday ID number.
Care.com (Backup Child Care)
Contact the CareBenefits Team by calling 855-718-1303 or by clicking Contact Us when you’re logged into aecom.care.com.
App: Care.com
Download the mobile app.
Carrum Health (Surgery Center of Excellence for UHC/Surest Members)
888.855.7806
App: Carrum Health
You’ll need your Carrum account username and password. If you don’t have an account, register first.
Cigna Global (International Health Plan)
App: Cigna Envoy
You’ll need your Cigna Envoy account ID and password/pin. If you don’t have a Cigna Envoy account, register with your Cigna ID.
Color (Cancer Screening and Support for UCH/Surest Members)
844.352.6567
Crisis24 (Business Travel)
Get support through the website or download the app and click on the feature to Call 24 Hour Hotline.
Email support@crisis24.com.
App: Crisis24
Delta Dental
800.521.2651
App: Delta Dental
You’ll need your Delta Dental account username and password. If you don’t have an account, register with your Delta Dental member ID or Social Security number.
Employee Assistance Program (EAP)
ComPsych GuidanceResources
Confidential workplace benefit that provides support when dealing with personal or work-related challenges. Services include counseling, mental health resources, financial and legal advice, and work-life balance assistance.
866.501.7962 (Available 24/7)
Koa Care 360
(Access Code: AECOM)
App: App: GuidanceNow
You’ll need your GuidanceResources EAP account username and password. If you don’t have an account, register with Org Web ID: AECOM.
Farmers Insurance
App: Farmers Insurance
You’ll need your Farmers Insurance account user ID and password. If you don’t have an account, follow the prompts to create one.
Gradifi
844.472.3434 (U.S.)
HMSA (Hawaii)
808.948.6079 or 800.776.4672
App: HMSA
You’ll need your HMSA account email and password. If you don’t have an account, follow the prompts to sign up.
Kaiser Permanente (Hawaii)
App: Kaiser
You’ll need your Kaiser account user ID and password. If you don’t have an account, register with your medical record number found on your Kaiser ID card.
Kaiser Permanente (mainland U.S.)
App: Kaiser
You’ll need your Kaiser account user ID and password. If you don’t have an account, register with your medical record number found on your Kaiser ID card.
Koa Care 360
(Access Code: AECOM)
App: Koa Care 360: Wellbeing App
You’ll need your GuidanceResources EAP account username and password.
If you don’t have an account, register with Org Web ID: AECOM.
Kudos
Log in to send Kudos!
Liberty Mutual
844.671.5152
App: Liberty Mutual
You’ll need your Liberty Mutual account username/email and password. If you don’t have an account, register with your Liberty Mutual policy number.
LOA Contact for People Managers
Leave of Absence (LOA) Team: LOA@aecom.com
HR Business Partner: For guidance on accommodations or employee relations
The Hartford: For claim status questions, employees on leave can contact The Hartford at 866.262.7316 or the online portal at AbilityAdvantage.TheHartford.com.
MetLife – Legal
800.821.6400
Nationwide
Purchasing Power
Sign up to make a purchase.
App: Purchasing Power App
You’ll need your Purchasing Power account email and password. If you don’t have an account, register at purchasingpower.com.
Surest
App: Surest
You’ll need your Surest account username and password. If you don’t have an account, register with your Surest member ID number.
The Hartford
866.262.7316
Travelers
App: Travelers
You’ll need your Travelers account user ID and password. If you don’t have an account, register for an individual policy holders account with your policy number.
United Healthcare (UHC)
App: UnitedHealthcare
You’ll need your UnitedHealthcare account username and password. If you don’t have an account, register with your UnitedHealthcare member ID number.
Voya
877.236.7564
VSP
App: VSP
You’ll need your VSP account username and password. If you don’t have an account, register to create one.